Context: Jaspreet is working in a restaurant where she sees a customer has dropped something under their table, so she goes over and speaks to them.
जसप्रीत - माफ़ कीजिए जी, वह आपका बटुआ है?
टिम - हाँ, यह मेरा बटुआ है। बहुत बहुत धन्यवाद ।
जसप्रीत - कोई बात नहीं। आपको कुछ चाहिए?
टिम - अच्छा, क्या आज जलेबी है?
जसप्रीत - मुझे अफ़सोस है । आज जलेबी नहीं है ।
टिम - अफ़सोस की बात है। गुलाब जामुन है?
जसप्रीत - जी हाँ, गुलाब जामुन है ।
Jaspreet - Excuse me sir, is that your wallet?
Tim - Yes, this is my wallet. Thankyou very very much.
Jaspreet - No matter. Do you want anything?
Tim - Okay, is there jalebi today?
Jaspreet - I am sorry. There's no jalebi today.
Tim - That's a pity. Is there gulab jamun?
Jaspreet - Yes sir, there is gulab jamun.
Notes: Politeness in Hindi
Politeness in Hindi is shown in many ways and one of them is by the use of set phrases in some contexts, such as.
माफ़ कीजिए ‘Excuse me/Forgive me’ said one speaking to somebody unexpectedly or when asking to be forgiven for something (literally ‘foregiveness do’ also said in more formal Hindi as
मुझे अफ़सोस है । ‘I’m sorry’ said when expressing regret about something the speaker has done (literally ‘me-to regret is’)
अफ़सोस की बात है ‘That’s a pity’ said when hearing something which is unfortunate (literally, ‘regret’s matter is’ i.e. ‘That’s a matter of regret’)
धन्यवाद ‘thankyou’ said normally only when expressing genuine thanks, not just as a polite response (sometimes also said as शुक्रिया)
कोई बात नहीं ‘no matter’ a traditional response to somebody saying thankyou to you (literally ‘any matter not’)
कृपया ‘please’ normally said only when asking for a real favour rather than simply when making a request.
जी acts as a kind of polite particle and is used in several ways. It is used as a polite form of address like sir/madam. It is used before yes/no to show respect to the person you are speaking to. It is used after a person’s community title (surname) to show formal respect, or after their personal name/title to show a kind of friendly polite respect.
Note: learn these sentences now as phrases, the grammar comes later in the course.